Create integrations between Microsoft Dynamics 365 CRM and Manychat to automate any workflow

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WHEN THIS HAPPENS

New Account

AUTOMATICALLY DO THIS

Send Dynamic Message to User

Endless possibilities

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

Create your first workflow

Quickly automate workflows with Microsoft Dynamics 365 CRM and Manychat using Zapier's templates.

Our most popular template

Create leads in Microsoft Dynamics 365 CRM for new Manychat events
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Create contacts in Microsoft Dynamics 365 CRM for new tagged users in Manychat
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Tag Manychat users for new Microsoft Dynamics 365 CRM leads
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Send content to Manychat users when new leads are added in Microsoft Dynamics 365 CRM
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Create and send Manychat text messages for new Microsoft Dynamics 365 CRM contacts
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Send content to Manychat users when new contacts are added in Microsoft Dynamics 365 CRM
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Create leads in Microsoft Dynamics 365 CRM for new Manychat events

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Create contacts in Microsoft Dynamics 365 CRM for new tagged users in Manychat

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Tag Manychat users for new Microsoft Dynamics 365 CRM leads

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Send content to Manychat users when new leads are added in Microsoft Dynamics 365 CRM

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Create and send Manychat text messages for new Microsoft Dynamics 365 CRM contacts

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Send content to Manychat users when new contacts are added in Microsoft Dynamics 365 CRM

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Update Manychat contents when Microsoft Dynamics 365 CRM contacts are modified
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Update Manychat users with tags when Microsoft Dynamics 365 CRM contacts are updated
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Update Manychat contents when Microsoft Dynamics 365 CRM contacts are modified

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Update Manychat users with tags when Microsoft Dynamics 365 CRM contacts are updated

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How Zapier works

Zapier lets you build automated workflows between two or more apps—no code necessary. These workflows are called Zaps, and this is how they work.

A trigger is where automation begins

A trigger is an event that starts your Zap. Say you want to receive an email every time someone fills in a Facebook form—the trigger would be "new Facebook lead.

A trigger is the event that kicks off your automated workflow.

Now it's time for action

An action is the event an automation performs after it is triggered. Say you want to send a Slack message any time you receive a Facebook lead—the action would be "send a Slack message.

An action is the event that your automated workflow performs when triggered.

And that's it! You've just created a Zap.

A Zap is an automated workflow—consisting of a trigger and one or more actions—that connects your apps.

Triggers and actions are the main components of every automated workflow.

Connect Microsoft Dynamics 365 CRM and Manychat to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

An illustration representing how to automate lead management with Zapier.

Connect your tools and unlock the power of automation

With Zapier's 6,000 integrations, you can unify your tools within a connected system to improve your team's efficiency and deepen their impact.

Choose a Trigger

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Choose an Action

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

New Account
Triggers when a new account is created.
Trigger
Scheduled
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Contact Updated
Triggers when a contact has been updated.
Trigger
Scheduled
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New Case/Incident
Triggers when a new case/incident is created.
Trigger
Scheduled
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New Lead
Triggers when a new lead is created.
Trigger
Scheduled
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New Opportunity
Triggers when a new opportunity is created.
Trigger
Scheduled
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Updated Quote
Triggers when a quote is updated.
Trigger
Scheduled
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Create Campaign
Creates a new campaign.
Action
Write

Create Campaign Response
Creates a new campaign response.
Action
Write
- Info
Action
Write
Update Campaign Response
Updates an existing campaign response.
Action
Write
- Info
- Case/IncidentRequired
- State
Action
Write
- Welcome
Action
Write
- Info
- Match if any of the fields match (otherwise only match if all the fields match)
Action
Search
- Campaign NameRequired
Action
Search
- Info
- Match if any of the fields match (otherwise only match if all the fields match)
Action
Search
- Info
- Match if any of the fields match (otherwise only match if all the fields match)
Action
Search or write
- Info
- Match if any of the fields match (otherwise only match if all the fields match)
Action
Search or write
Chat Opened
Triggers when a chat is opened with a user.
Trigger
Instant
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New Order Paid
Triggers when a user has purchased an order.
Trigger
Instant
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- Custom FieldRequired
Trigger
Instant
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- UserRequired
- TagRequired
Action
Write
- UserRequired
- Message tag
- Json dynamic messageRequired
Action
Write
- UserRequired
- Message tag
- Message textRequired
Action
Write
- UserRequired
- SequenceRequired
Action
Write
- Order IDRequired
Action
Search
- User IDRequired
Action
Search

New Contact
Triggers when a new contact is created.
Trigger
Scheduled
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- Custom EntityRequired
Trigger
Scheduled
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Case/Incident Updated
Triggers when a case/incident has been updated.
Trigger
Scheduled
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Lead Updated
Triggers when a lead has been updated.
Trigger
Scheduled
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Opportunity Updated
Triggers when an opportunity has been updated.
Trigger
Scheduled
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- Info
Action
Write
- Info
Action
Write
- Info
- Customer typeRequired
- Status
Action
Write
- Info
- AccountRequired
Action
Write
- Info
- ContactRequired
Action
Write
- Info
- LeadRequired
Action
Write
- Api Docs Info
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
- Info
- Match if any of the fields match (otherwise only match if all the fields match)
Action
Search
Find Campaign Response
Finds a campaign response.
Action
Search
- Info
- Match if any of the fields match (otherwise only match if all the fields match)
Action
Search
- Info
- Match if any of the fields match (otherwise only match if all the fields match)
Action
Search or write
- Info
- Match if any of the fields match (otherwise only match if all the fields match)
Action
Search or write
- EventRequired
Trigger
Instant
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New Subscriber
Triggers when a user subscribes to your page.
Trigger
Instant
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- TagRequired
Trigger
Instant
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- UserRequired
- TagRequired
Action
Write
- UserRequired
- ContentRequired
Action
Write
- UserRequired
- ValueRequired
Action
Write
- UserRequired
- SequenceRequired
Action
Write
- Custom FieldRequired
Action
Search
- NameRequired
Action
Search

Zapier's blog offers the low-down on automating Manychat

About Microsoft Dynamics 365 CRM

Microsoft Dynamics is built for any device, anywhere. Built for you. For Dynamics Version 9 and Dynamics 365.

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Manychat is an all-in-one Messenger Marketing platform. Create your Facebook Messenger bot for marketing, sales and support with our simple drag'n'drop builder. Effectively promote with built-in tools for growing audience. Start today – it's easy and free.

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Create integrations between .css-jwlb5y[class][class][class][class][class]{all:unset;box-sizing:border-box;-webkit-text-fill-color:currentColor;}Microsoft Dynamics 365 CRM and Manychat to automate any workflow

Create your first workflow

Create leads in Microsoft Dynamics 365 CRM for new Manychat events

Create contacts in Microsoft Dynamics 365 CRM for new tagged users in Manychat

Tag Manychat users for new Microsoft Dynamics 365 CRM leads

Send content to Manychat users when new leads are added in Microsoft Dynamics 365 CRM

Create and send Manychat text messages for new Microsoft Dynamics 365 CRM contacts

Send content to Manychat users when new contacts are added in Microsoft Dynamics 365 CRM

Create leads in Microsoft Dynamics 365 CRM for new Manychat events

Create contacts in Microsoft Dynamics 365 CRM for new tagged users in Manychat

Tag Manychat users for new Microsoft Dynamics 365 CRM leads

Send content to Manychat users when new leads are added in Microsoft Dynamics 365 CRM

Create and send Manychat text messages for new Microsoft Dynamics 365 CRM contacts

Send content to Manychat users when new contacts are added in Microsoft Dynamics 365 CRM

Update Manychat contents when Microsoft Dynamics 365 CRM contacts are modified

Update Manychat users with tags when Microsoft Dynamics 365 CRM contacts are updated

Update Manychat contents when Microsoft Dynamics 365 CRM contacts are modified

Update Manychat users with tags when Microsoft Dynamics 365 CRM contacts are updated

How Zapier works

A trigger is where automation begins

Now it's time for action

And that's it! You've just created a Zap.

Connect Microsoft Dynamics 365 CRM and Manychat to integrate crucial parts of your business

Automate your lead management and improve conversions

Connect your tools and unlock the power of automation

Supported triggers and actions

New Account

Contact Updated

New Case/Incident

New Lead

New Opportunity

Updated Quote

Create Campaign

Create Campaign Response

Create Lead

Info

Update Campaign Response

Update Case/Incident

Info

Case/IncidentRequired

State

Custom Actions (Beta)

Welcome

Find Account

Info

Match if any of the fields match (otherwise only match if all the fields match)

Find Campaign

Campaign NameRequired

Find Lead

Info

Match if any of the fields match (otherwise only match if all the fields match)

Find or Create Account

Info

Match if any of the fields match (otherwise only match if all the fields match)

Find or Create Lead

Info

Match if any of the fields match (otherwise only match if all the fields match)

Chat Opened

New Order Paid

New or Updated Custom Field

Custom FieldRequired

Add Tag to User

UserRequired

TagRequired

Send Dynamic Message to User

UserRequired

Message tag

Json dynamic messageRequired

Send Text Message to User

UserRequired

Message tag

Message textRequired

Subscribe User to Sequence

UserRequired

SequenceRequired

Find Order by ID

Order IDRequired

Create integrations between Microsoft Dynamics 365 CRM and Manychat to automate any workflow